Microsoft Dynamics CRM 2011 – What’s New?

The MS CRM 2011 includes numerous new features which offer scalability, flexibility, and also ease of use. Application features that are amazing in the CRM 2011 are:

High – tech user personalisation: With the help of MS CRM 2011 you are able to construct a workspace which is personalised to fulfil your information and also unique role needs. When you personalise your workspace, it means that you will be capable of setting the tab and default pane that come into display after opening Microsoft Dynamics CRM. You will also be able control what links will appear in workplace view, how many lists of records will appear, how many dates and numbers will display. Not only that, it also enables you to choose the user interface language. If you want a personalised look for your default view, you can use this personalisation to combine with the latest dashboard features.

 

Better MS Office interface:  MS CRM 2011 has introduced new MS Office 2010 ribbon for the MS CRM browser clients, MS CRM for MS Office Outlook and MS CRM online. The latest ribbon delivers a constant, well – known navigation, and also user experience which helps you integrate MS CRM better with the MS Office 2010 setting.

 

Superior MS Office Outlook experience: Microsoft CRM 2011 has improved the integration MS CRM into MS Office Outlook with the MS CRM for MS Office Outlook. It also takes full advantage of usual Outlook functionalities like conditional formatting and previews and introduces MS CRM areas in the form of sub – folders in the mail folders of the MS Office Outlook. In Outlook, these MS CRM areas include all the same functions as all the browser clients.

 

Dashboards:  In the MS CRM 2011, dashboards are one of the most powerful features. You need to make use of the dashboards to check at a glance the important information that you need in order to make major business decisions regularly.

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